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Our Policies
Welcome to the Business Office of OnSceneAlert!
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Here, you'll find the policies and guarantees that guide our business practices each and everyday. If you have trouble finding what you're looking for, just let us know.
MEMBERSHIP CANCELLATION
We understand that not everyone shares our passion for public safety alerting, so we provide a quick and convenient way to cancel your membership, by simply clicking this link or by emailing us at CustomerCare@OnSceneALERT.com
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REFUNDS AND CREDITS
Fees of Membership Plans are billed in-advance, and are non-refundable. Due to the term-prepayment, refunds or credits are not avilable for partial terms or for months unused.
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FRAUD PROTECTION
As your partner-in-preparedness, we continually strive to exceed your expectations by going above and beyond industry standards to ensure our members have a safe and enjoyable experience on our website. ​One of the many ways we provide this experience is by protecting our members so they know their information is safe and secure. For more information, please refer to our Fraud Protection Guarantee.
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PRIVACY POLICY
We don't like our personal information being collected on websites either, so we're very careful about what we ask for, and we only request the minimum information needed to provide our members with public safety alerts and critical incident notifications
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TERMS & CONDITIONS
The OnsceneALERT website is a copyrighted work belonging to OnScene Alert, LLC. Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.
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FAIR USE & CONTENT DISCLAIMER
OnSceneALERT operates as a Notification-as-a-Service (NAAS) provider and does not author or claim ownership of the news articles contained within the Service. The information contained within the Service is for general information and made available for news reporting purposes only. Please refer to the full Fair Use & Content Disclaimer by clicking this link.
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SOMETHING WE CAN HELP WITH?
If you have questions regarding our Policies, please let us know!